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About OilWell

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Low-income residents

Low-income residents in New York City can apply for up to $1,300 in assistance from the state Office of Temporary and Disability Assistance. To seek help, call 311 and apply to the city's Human Resources Administration.

Residents in Connecticut can visit the state run Energy Assistance Program and Operation Fuel.

Other programs available: Citizens Energy, Oil Heat Program (programs for 16 states)


Overview

Oil Well is a consumer reporting agency that assembles consumer information and provides consumer reports to third parties for the purpose of credit risk assessment for home heating oil providers and/or other purposes as permitted under federal, state, and local laws. Oil Well's Consumer Relations Department can provide you with a copy of the information we maintain about you that may be used by home heating oil providers in determining whether or not to extend you credit.

Under the regulations of the Federal Trade Commission (FTC), the Fair Credit Reporting Act (FCRA), and the Fair and Accurate Credit Transactions Act of 2003, we may disclose information about your payment history to home heating oil providers only to potential home heating oil providers that you have authorized to access your information, or as otherwise permitted under the FCRA, the Gramm-Leach-Bliley Act and/or other applicable laws. Upon written request, we will reinvestigate any information that we maintain which you believe is inaccurate and will correct any such information that is determined to be inaccurate or incomplete.

If you have recently been denied credit by a home heating oil provider, or had any other adverse action taken against you based on information provided by Oil Well, use this web site to locate the appropriate forms and information you need to obtain a free copy of your consumer file.

With the implementation of FACTA, the FCRA changes allow consumers to request a one free file disclosure from nationwide specialty consumer reporting agencies in any twelve month period.

FACTA changes also required creation of a centralized service for eligible consumers to request free annual credit file disclosures from nationwide credit bureaus. The three major nationwide credit bureaus (Equifax, Experian, and TransUnion) established access for consumers to this centralized service using one of the following options:

INTERNET: www.annualcreditreport.com
PHONE: 877-322-8228 (toll-free)
MAIL:Annual Credit Report Request Service
PO Box 105281
Atlanta,GA 30348-5281


If you believe that you have experienced identity theft or fraud, Consumer Relations can assist you in placing a fraud victim statement in your Oil Well file. This will notify potential home heating oil providers that you may have been a victim of identity theft. Additional information on identity theft may be found on the Federal Trade Commission's Identity Theft Data Clearinghouse Web site at http://www.consumer.gov/idtheft.

If you believe information in your Oil Well file is inaccurate, this Web site provides you with the forms and instructions necessary to request that we reinvestigate and/or correct any inaccuracies.

Thank you for allowing us to assist you.



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